How our Melbourne plant gift delivery works.
We are a same day Melbourne online gift delivery service specialising in indoor plants and other botanical gifts.
We offer a curated selection of easy care indoor plants online, available for same day Melbourne delivery within this Melbourne delivery zone. Our plants are presented in our custom made high quality hessian (jute) planter/pot cover with a handwritten postcard and care instructions.
Our plant gift prices are all inclusive of the hessian pot cover and handwritten postcard.
To make your gift even more special, you have the option of adding something extra from our thoughtfully curated collection of botanical wares and organic, plant-based products. Gift wrapping is complimentary.
Our Melbourne delivery options and prices
Both our guaranteed same day delivery service, and our service which guarantees delivery on a specific future date (pre-orders), are available for most Melbourne suburbs (see where here). We also offer free delivery anywhere in Melbourne on most plants and all of our add-on gifts (allow up to 3 full business days).
More info on our several delivery options
Same or next business day delivery - $10 flat rate
If you order by 12:30pm Monday - Friday, you are eligible for same business day delivery. If your order arrives after 12:30pm, we’ll send it the next business day, unless you specify a future date of delivery at checkout. These orders are picked up from us at 1pm daily, and delivered before 5pm by a premium door to door courier service (Go People or a Hello Botanical team member). You will receive live tracking updates from Go People once your gift is picked up from us, or personal communication from Hello Botanical.
*If your order is over $149 - you are eligible for free same or next business day delivery - use code HELLOFREE at checkout.
Pre-orders for specific dates and Saturday deliveries - $10 flat rate
We can deliver on a date of your choice (Monday - Saturday) - just let us know when at checkout. Orders for Saturday delivery must be received by 12:30pm the day/Friday before. These orders are picked up from us at 1pm daily, and delivered before 5pm by a premium door to door courier service (Go People or a Hello Botanical team member). You will receive live tracking updates from Go People once your gift is picked up from us, or personal communication from Hello Botanical.
*If your order is over $149 - you are eligible for free delivery on the date of your choice - use code HELLOFREE at checkout.
Monday - Friday after hours (7pm’ish+) delivery - $25
This is a great option for people who live in an apartment and where there is no safe place for our couriers to leave the gift if the recipient is not home during business hours. And because receiving a delivery after dark (that isn’t Uber Eats) is pretty exciting! These orders are picked up from us at 6pm daily and delivered at approximately 7pm, by a premium door to door courier service (Go People or a Hello Botanical team member). You will receive live tracking updates from Go People once your gift is picked up from us, or personal communication from Hello Botanical.
Free ‘I don’t mind when’ Melbourne-wide delivery - Monday - Friday, delivered within 3 full business days
If you aren’t fussed when your gift arrives, this is a great option. And it’s available Melbourne-wide, including to suburbs outside our same day Melbourne delivery zone. This is available with all of our gifts and most of our plants (unless specified, under our more fragile large plants). We cannot guarantee date of delivery with this option however we do guarantee delivery within 3 full business days. You will receive a delivery estimate and tracking details from the courier (Sendle) once your gift is picked up from us.
Important information re apartment deliveries
We can only deliver to secured apartment buildings if you know the person will be home as we give our couriers authority to leave (ATL) your gift in a safe place. ATL is usually not possible with secured apartment buildings, unless there is a reception/concierge. If the driver cannot find a safe location to leave your gift, a redelivery fee is likely (see further info below). Workplaces and homes are a much better option. Alternatively, you can choose our same business day after hours delivery option ($25) - and we will deliver your gift at approx. 7pm or slightly later.
There are no issues delivering to unsecured apartment buildings, townhouses, units, etc - however the risk for theft may be higher. If there is no safe place for our courier to leave your gift, a re-delivery fee applies which is quoted by the courier company and is likely to be more than our flat $10 rate.
Authority to leave and precision of delivery addresses
If there is no safe place to leave your gift at the address provided, and/or if the address you provide is incorrect, there will be a re-delivery fee charged. Unfortunately our courier sets this price, depending on their location and time spent. This is often around $20. We pass this cost onto the customer, and seek your permission prior to doing so when possible. So please provide your contact phone number under the ‘billing details’ section at checkout in case we need to call you on the day.
How do we ensure your Melbourne plant gifts arrive healthy and fresh?
With our paid delivery options ($10 flat rate or $25 for after hours), we use the best courier service that we know of (Go People), after much research. Go People pick up from our location and head straight to your gift recipient's address. This way we know that our plants and other gifts will arrive happy and healthy. We give our couriers authority to leave the gift in a safe and shaded spot if no-one is home.
Add your message and the delivery details. Choose your delivery option.
Delivery options: Express same business day delivery available if you order by 12:30pm. Orders placed after 12:30pm will be sent the next business day. We take pre-orders for future delivery dates too, including Saturdays - just let us know when at check-out.
We'll send you an email with a courier tracking code once your gift is on its way!
Other than that, sit back, relax and await a message of joy from your loved one.
Note: We deliver Monday to Saturday to most Melbourne suburbs. We offer free 3-day delivery for orders outside our usual/same day zone.