
Send a Gift That Grows
Buy indoor plants, gifts and hampers with same day delivery Monday to Friday in Melbourne. Australia-wide gift and hamper delivery.
Fresh Finds
We Are Now Open In Berwick
After growing online, we’re delighted to welcome you into our very first bricks-and-mortar store.
Visit us at Shop 4/57 High Street, Berwick (Paternoster Lane, opposite Woolworths) and explore our curated collection of indoor plants and thoughtful gifts.
TRADING HOURS
Monday to Friday 9.00am - 5.00pm
Saturday 9.00am - 3.00pm
Heartfelt Sympathy and Condolence Gifts Delivered Australia-Wide. Same Day Sympathy Gift Delivery Melbourne.
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Frequently Asked Questions
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Where do you deliver indoor plant gifts?
Our indoor plant gift delivery service extends to most inner Melbourne suburbs. If you’re looking to send a gift in Melbourne, check out our delivery zones and pricing information here prior to ordering. Unfortunately, we aren’t able to deliver indoor plant gifts by post Australia-wide. However, all our gifts and care packages are available for Australia-wide gift delivery.
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How are your indoor plant gifts presented?
Our indoor plant gifts are beautifully presented in a custom high-quality hessian pot cover. Your indoor plant gift can remain in the hessian pot cover for 3 months or more. We love the natural look of these pot covers, which perfectly compliment the natural beauty of lush green foliage and blend seamlessly in any environment. Your plant gift is also sent in a beautiful box with tissue paper and a hessian ribbon.
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Do your indoor plant gifts come in pots?
Our indoor plant gifts are delivered in their plastic gardener’s pot, and a hessian pot cover as this is much better for the health and longevity of your indoor plant gift. You may wish to purchase the next size up pot as an optional add-on, and we’ll send this along with re-potting instructions. However, recipients can always choose their pot at a later date. We’ll send them a little discount code should they wish to purchase via us!
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How do you ensure your indoor plant gifts are delivered safely?
We use the best courier services that we know of, after extensive research and experience since we launched in 2017. We exclusively use on-demand high end door-to-door courier companies for the delivery of our indoor plant gifts across Melbourne. This is why we choose not to send our indoor plant gifts Australia-wide, as we believe boxing an indoor plant gift severely jeopardises its health.
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Can I create a custom care package for Australia-wide gift delivery or same day Melbourne gift delivery?
At this stage, we don’t have the functionality to create your own pack online specifically. However, if you want to substitute anything with any of our care packages, please just send us an email or even write notes in the delivery instructions at checkout. We’ll follow up with you if we need clarification, but in most instances, a simple gift substitution or two is no worries at all.
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Do you offer gift hamper delivery Australia-wide?
Yes all of our gift hampers (which we call care packages) are available for Australia-wide gift delivery.
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Do you offer free shipping?
We offer free same day gift delivery across Melbourne on orders over $199. We also offer free Australia-wide gift delivery on orders over $199.
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Can I add a gift message?
Yes you most certainly can provide your custom gift message, which we will include on one of our custom high quality Hello Botanical cards. We will attach this to all indoor plant gifts, other gifts or care packages – After you’ve added your items to your shopping cart, there’s a form at the cart page to collect recipient details and your message.
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Which gifts can I deliver Australia-wide?
All our (non-plant) gifts and care packages are available for Australia-wide gift delivery. Unfortunately, we don’t offer Australia-wide indoor plant gift delivery. We exclusively use door to door couriers for indoor plant gift delivery, hence we stick to our local area (offering same day gift delivery to Melbourne only).
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How do I track my Melbourne gift delivery?
Once your gift is on its way, you’ll receive an email with tracking details. For Melbourne gift deliveries, you’ll receive live tracking updates on the day (kinda like Uber for plant deliveries)!
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How to I track my Australia-wide gift delivery?
Once your gift is on its way, you’ll receive an email with tracking details. Simply follow the links in that email to track your parcel or get in touch with us if you have any concerns.
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What if I need my gift box delivered on a specific day?
When choosing to send a gift in Melbourne, you most definitely can select our “Book a Future Date” option, and you can specify the exact delivery date. We offer same day and future date deliveries Monday to Friday and on special occasions (e.g., Mothers Day, Valentines Day) in those areas. With our Australia-wide gift deliveries, we can only guarantee that delivery will be made within 5 business days of dispatch, and they are dispatched same day.
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I have issues with my order/my order hasn’t arrived when scheduled. What do I do?
First of all, take a look at your shipping confirmation email from us. You can find the tracking details there and even live track your parcel delivery for Melbourne gift deliveries. For Australia-wide deliveries, tracking will be via the confirmation email from us. But please call or email us anytime if you have any concerns.
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Do you offer same day or Australia-wide gift delivery to PO boxes?
Unfortunately, our gift delivery service cannot deliver to PO boxes. We can only deliver to physical street addresses – either residential, commercial or other.
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Do you offer same day or Australia-wide gift delivery to apartments?
With our same day (or guaranteed date) indoor plant gift delivery service across Melbourne, delivery to apartments can be a little tricky. We can’t take indoor plant gifts to the post office so we exclusively use an ‘Authority to Leave’ service, meaning we leave the plant/gifts by the front door or in another safe place (e.g, with reception) if we can’t hand deliver to the gift recipient. If there’s access to the actual apartment to leave by the front door then no worries! If there’s a reception/concierge, even better! Failing that, you may like to provide the gate access code in the delivery instructions on the cart page prior to checkout, and we can pass this onto the driver. Alternatively, get in touch with us if you’d like us to communicate with the gift recipient on your behalf to make sure they’ll be home to receive the gift (don’t worry, we’ll keep the surprise) or to arrange an after-hours delivery on occasion.
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What happens if the gift recipient isn’t home?
We always provide our gift delivery drivers authority to leave the gift in a safe place if no-one is home (e.g., by the front door).
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Can I request a delivery time with your same day Melbourne gift delivery service?
Given we’re a same day gift delivery service, all our deliveries are made from 12.30pm (after our 12:00pm same day deadline). Our Melbourne gift deliveries are made between 12.30pm and 7.00pm. Please get in touch if you have any concerns regarding the delivery time.
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Is there an option for pick up instead of delivery?
Melbourne friends, we got you! We now offer click and collect from our Berwick shop. Simply place your order online and select ‘Collect’ in the shipping/billing details section. We offer same day collection on orders placed by 12:00pm, Monday to Friday.
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What happens if my gift needs to be redelivered?
On the very odd occasion, your gift is returned to us. If there’s an error in the delivery address or if there is no access to the recipient’s building and we can’t reach them to arrange delivery, there is likely a re-delivery fee which we’ll need to pass onto you. More info here. However, this is very unlikely. We avoid this at all costs by providing the driver with both the customer and recipient’s mobile number, as well as ours, to troubleshoot and ensure successful gift delivery.
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Do you offer corporate gift delivery?
Hello Botanical offers a unique sustainable and personalised corporate gift delivery service showcasing locally designed and produced goodies. With so many people working from home, many companies are sending welcome hampers to new staff or gifts and hampers for other celebrations and occasions. We can create custom hampers or you may wish to choose from our range of curated care packages.
For Melbourne corporate clients (and gift recipients) we specialise in indoor plant gifts for the home and office. Your clients and/or staff will love these forever gifts that grow, clean indoor air and brighten any office or home for years to come. For clients across Australia, we can customise any of our gift care packages or design gift hampers to suit your needs and budget.
We can design and print custom postcards with your branding and message to include along with your corporate gift delivery.
To discuss further, please get in touch with the Hello Botanical team. More info here. -
Do you offer gift delivery for special occasions? Like father's day gift delivery, mother's day gift delivery and valentine's day gift delivery?
Yes, we certainly do offer gift delivery on Saturdays or Sundays for special occasions like Mother's Day gift delivery, Father's day gift delivery and Valentine's Day gift delivery.
We only offer delivery to Melbourne on special occasions that fall on weekends.
We make it easy for you to find the perfect gift for the special people in your life! Prior to a special occasion, we create curated gift collections for father's day gift delivery, mother's day gift delivery or valentine's day gift delivery.
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DO YOU OFFER CHRISTMAS GIFT DELIVERY AUSTRALIA-WIDE?
Yes we deliver Christmas gifts across Australia!
We offer same day Christmas gift delivery across Melbourne during the festive season.
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Corporate Christmas gift ideas Melbourne and Australia-wide
If you're looking to send a beautiful corporate gift look no further than Hello Botanical. Please get in touch for all corporate Christmas gift enquiries and we can discuss your budget and needs to tailor something just for you!
Email us at ahoy@hellobotanical.com.au
or call us on 0494 096 813
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what do you suggest for sympathy / condolence gift delivery ideas
An indoor plant gift makes a meaningful and heartfelt lasting sympathy, condolence or funeral gift. During a time of grief, having a beautiful green package arrive is sure to bring comfort. Indoor plants make a beautiful lasting gift of rememberance. Peace Lily's make beautiful sympathy gifts, but we feel that any indoor plant gift is suitable.
If you would like to ask us further questions about what we may sugggest from our current collection, please send us an email. We'd love to help you choose the perfect gift.
Or check out our collection of sympathy condolence plants, gifts and hampers available for Australia-wide delivery and same day Melbourne gift delivery here.
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Do you offer weekend gift delivery in Melbourne?
Weekend delivery can be arranged, contact us to discuss your requirements. Prices will vary depending on location.