Returns Policy | Hello Botanical | Gift Delivery Melbourne & Geelong

Same day delivery Mon-Fri cut-offs:
Order by 12:30pm for Melbourne | Order by 11am for Geelong.

Christmas delivery cut-offs: 23rd Dec for Melbourne & Geelong | 9th Dec for Aus-wide.

All other (non-plant) gifts available for Australia-wide delivery
(allow up to 5 business days). 

Free delivery for orders over $199.
Automatically applied at checkout.

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Return Policy | Same Day Indoor Plant Gift Delivery Melbourne and Geelong

Same day Melbourne and Geelong Gift Delivery Service - our Returns Policy

On most occasions, Hello Botanical is unable to accept returns after an order has been delivered. However, we will accept returns/exchanges of our apparel, due to sizing issues. In the rare event of damaged goods, we will replace any items damaged upon review of your photo. However, this very rarely happens as we use door to door courier services.

Should you have any issues with your order or the quality of our products, or you wish to discuss return/exchange of a clothing item, please contact us at ahoy@hellobotanical.com.au so we can assist you.